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Emergency24/7 Help Line & Tech

Dedicated helpline access — English, Kannada, Hindi

One number, answered by a person, in English, Kannada or Hindi. Included in your membership at no additional charge.

Price

Included in all subscriptions

How it works

Included

Sign in to bookCreate an account

Already part of your membership. Nothing to book — call the helpline and it happens.

How long it takes

Always on

The commitment

Intake completes in 30 seconds. An unacknowledged emergency escalates within 60 seconds and climbs four rungs to the clinical lead.

What this actually is

A line that a person picks up. Registered numbers skip the IVR entirely and reach a coordinator who already has the household on screen — the address, the beneficiary’s conditions, the treating doctor and the emergency contacts — so nobody has to explain the situation from the beginning while it is happening.

What is included

  • Answered by a person, 24 hours, in English, Kannada and Hindi
  • Registered numbers bypass the IVR
  • The household record on screen before the call is answered
  • Escalation up a four-rung ladder if a raised incident is not acknowledged
  • Every call and every escalation written to an audit log you can request

What is not

  • Medical advice over the phone — the line dispatches, it does not diagnose

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