Pay-Per-Call Helpline
On-demand access to medical guidance, beyond your plan’s included helpline.
₹149 – ₹249 / call
Book in app
All services
Emergency24/7 Help Line & Tech
IoT Health Monitoring Platform
Device readings synced to the health profile and watched between visits.
Price
₹300 – ₹500 / month / device
How it works
Not yet available
Planned for a later phase. We would rather say so than take a booking we cannot honour.
What this actually is
A line that a person picks up. Registered numbers skip the IVR entirely and reach a coordinator who already has the household on screen — the address, the beneficiary’s conditions, the treating doctor and the emergency contacts — so nobody has to explain the situation from the beginning while it is happening.
How long it takes
Always on
The commitment
Intake completes in 30 seconds. An unacknowledged emergency escalates within 60 seconds and climbs four rungs to the clinical lead.
What is included
- Answered by a person, 24 hours, in English, Kannada, Hindi, Tamil, Telugu, Malayalam, Marathi and Bengali
- Registered numbers bypass the IVR
- The household record on screen before the call is answered
- Escalation up a four-rung ladder if a raised incident is not acknowledged
- Every call and every escalation written to an audit log you can request
What is not
- Medical advice over the phone — the line dispatches, it does not diagnose
More in 24/7 Help Line & Tech
Emergency QR Card Kit
A physical ID card giving first responders instant access to critical health information.
₹299 – ₹399 / kit
Book in app
24/7 Dedicated Helpline
A person answers, around the clock, in eight languages. Built into every membership.
Included in all subscriptions
Included
Health Profile Vault
Your family’s health record, encrypted and ready before the call is answered.
Free with onboarding
Included
Real-Time GPS Tracking
Live location on every dispatch, broadcast to the family as it moves.
Included in every dispatch
Included
Smart SOS Band
A wearable band or pendant that raises an incident without reaching for a phone.
₹2,999 – ₹5,499 one-time
Not yet available